30 days satisfaction guarantee

Purchase without risk but with guarantee

You have ordered one of our products and it does not meet your expectations? We always try to meet all our expectations 100%. If we did not succeed with you, we are of course sorry. We want you to be satisfied with our quality and performance. Our 30-day satisfaction guarantee gives you the opportunity to get your money back. Just fill out the form and we will get back to you as soon as possible! Our customer service is here for you, we welcome your suggestions.

Please note: Only one sales unit per productcan be refunded unless there are obvious defects. The satisfaction guarantee does not apply to bundles and products from the laboratory category.

In order to benefit from the satisfaction guarantee, the product must be returned to the following address for a fee:

MoleQlar GmbH
Oberachweg 6
D-83700 Rottach-Egern

    Your order number

    You can find your order number on your invoice, delivery bill or in the order confirmation email.

    Why are you dissatisfied?

    We would appreciate a hint for improvement. This is the only way we can ensure that the problem does not occur again.